Terms & Conditions

Effective Date: July 2026

Welcome to Manual Loom. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Manual Loom

Manual Loom is a premium Indian clothing brand dedicated to preserving the heritage of authentic Khadi and handloom textiles while offering thoughtfully designed apparel for modern lifestyles.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use this website only for lawful purposes.
3. Products & Availability

We strive to display our products, colours, and descriptions as accurately as possible. However, due to differences in screen settings and the handcrafted nature of our fabrics, slight variations in colour, texture, weave, or finish may occur.

All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to update prices, promotions, or product information at any time without prior notice.

5. Orders

Once you place an order, you will receive an order confirmation email.

Manual Loom reserves the right to refuse, cancel, or limit any order if:

The product is unavailable.
Incorrect pricing or product information has been displayed.
Fraudulent or suspicious activity is suspected.
Payment cannot be successfully processed.

If your order is cancelled after payment has been received, the full amount will be refunded to your original payment method.

6. Payments

We accept secure payments through trusted payment gateways.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Other payment methods available during checkout

Manual Loom does not store your payment card information.

7. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for convenience and may vary due to factors beyond our control.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing an order.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Images
Product photographs
Graphics
Videos
Blog articles
Website design
Text and written content

is the exclusive property of Manual Loom or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Manual Loom.

10. User Conduct

While using our website, you agree not to:

Violate any applicable law or regulation.
Attempt to gain unauthorised access to our systems.
Interfere with the website's functionality or security.
Upload malicious software or harmful content.
Misuse or copy our content without permission.
11. Limitation of Liability

Manual Loom shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services, except where liability cannot be excluded under applicable law.

Our total liability shall not exceed the amount paid for the relevant order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may contain links to third-party websites or services.

Manual Loom is not responsible for the content, privacy practices, or policies of third-party websites.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this website.

We encourage you to review this page periodically.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India, unless otherwise required by applicable law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Manual Loom

Email: support@manualloom.com (Replace with your official email address.)

Website: www.manualloom.com

Our Commitment

At Manual Loom, we believe clothing is more than what we wear it is a reflection of culture, craftsmanship, and conscious choices. Every garment we create supports India's rich handloom heritage and the artisans who keep it alive. Thank you for being a part of this journey.