Shipping Policy

Effective Date: July 2026

At Manual Loom, every garment is crafted using authentic Khadi and handloom fabrics by skilled Indian artisans. We take great care in ensuring that your order reaches you safely and on time.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, festive seasons, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you via email or phone.

2. Shipping Within India

We currently ship across India through trusted courier partners.

Estimated delivery times:

Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on your location and courier service availability.

3. International Shipping

We are working towards offering international shipping.

Please subscribe to our newsletter or follow us on social media for updates on international delivery availability.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Manual Loom may offer free shipping on selected orders or promotional campaigns.

5. Order Tracking

Once your order has been dispatched, you will receive:

A shipping confirmation email
Your tracking number
A link to track your shipment

You can use the tracking information to monitor your order until it is delivered.

6. Delivery Attempts

Our courier partners will make delivery attempts to the shipping address provided during checkout.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier service delays

We appreciate your patience and understanding in such situations.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery.

Please include:

Your order number
Photographs of the product
Photographs of the packaging

If a shipment is lost in transit, we will work closely with our courier partner to investigate the issue and provide an appropriate resolution.

9. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

Manual Loom cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Manual Loom

Email: support@manualloom.com (Replace with your official support email.)

Website: www.manualloom.com

Our Commitment

Every Manual Loom garment carries the story of India's weaving traditions. From our artisan partners to your doorstep, we are committed to delivering authentic handcrafted clothing with care, quality, and respect for the craftsmanship behind every piece.